境外游之酒店英语大全

一、预定房间

查看有无空房

A: I need a room for three days fromMay2 to May 4. Do you have any vacant（spare）room?

我想订一个房间，5月2号到4号，请问你们还有空房吗？

B: Please wait a moment. I willcheckit.

请稍等，我查一下有没有空房。

Yes，sir.Wehave some spare room for you.

先生，我们有空余房间可以预定。

I'm sorry, sir. We are fully booked onthat day.

对不起，先生，我们那天的房间已经订满。

询问姓名

A: Can I have your name, please?

现在我能问一下您的名字吗？

B: My name Is John Deep.

我叫John Deep。

A:Could you spell it for me?

您能拼一下吗？

B:That is J-o-h-n D-e-e-p.

J-o-h-n D-e-e-p。

更改预订

A: I'd like to change my reservationforMarch 19. My name is Mary Chang.

我想更改预订在3月19日来住的房间，我叫张玛丽。

B: Yes, Miss Chang. What seems tobetheproblem?

哦，张小姐。有什么问题吗?

A：I'dlike tochangethe date to March 20, and make that for two singles, not one.

我想把3月19日改为3月20日，并且要两间单人房，而不是一间。

B：Verywell. Thatcanbe arranged.

没问题，这件事就交给我办好了。

取消预订

A:Room Reservations. What can I doforyou?

客房预订处。我可以帮您做什么呢?

B:Yes. I’d like to cancel areservation, for the travel schedule has beenchanged.是这样的。我想取消已经预订的房间，因为旅游计划有所改变。

A: Fine, we will cancel it. 好的我们会取消的。

B: Thanks. 谢谢

入住酒店

A：Hi, Iwould liketo check in.

我要入住。

B：Do youhave are servation?

您有预订吗？

A：Yes, myname is StevenSmith. I have a reservation from October 2nd to October 6th.

是的，我叫史蒂文·史密斯，预订了10月2日到10日的房间。

B: Yes, Steven Smith. It's for a singleroomwith a bath. Is that right?

请稍等。是的，史蒂文·史密斯。您订的是带浴室的单人间，对吧？

A：Yes,that's right.

是的。

B：Couldyou fillout this registration form, please?

史密斯先生，现在请您填一下这个登记表格好吗？

A:Sure.

好的。

B： Hereis the keyto your room. It's on the 6th floor, room 609. if you have anyproblem pleasecall room service.

这是您房间的钥匙。您的房间在6楼，609房间。有问题请拨客房服务电话。

A：Thankyou.

谢谢

要求换房

A: This is Bell. I'm in Room 908.Canyou change the room for me?

It's too noisy.

我叫贝尔，住在908号房间。能给我换个房间吗？这儿太吵了。

B: I do apologize Sir. We'll manageit,but we don't have any spare room today. Could you wait till tomorrow?Someguest will be leaving tomorrow morning. There'll be some rooms for youtochoose from.

没问题，先生。我们会尽力办到，但是今天我们没有空余房间。您能等到明天吗？明天早上一些客人会退房。会有一些房间任您挑选的。

A：Allright.

好的。

退房结账

A: I'd like to check out. Can I paymybill here?

我今天退房，我可以现在结账吗？

B：Yes,please.Here's your bill. Would you like pay by card or cash？

好的，这是您的账单。您刷卡还是付现金？

A: By card.

刷卡

B: OK. May I have your card？

请把卡给我。

A: Here you are.

给你。

B: Please sign here.

请签名。

寄存行李

A: Can I leave my baggage here?

我这里可以寄存行李吗？

B: Yes. How many pieces of baggage doyou want to leave?

可以，您有几件行李要寄存？

A: Two suitcases.

两个手提箱。

B: How long do you want us to keepthem?

您要存多久？

A: I'll take them out no later than16:00.

在 16点前取。

B: Are there any dangerous goods or anyfragile articles in your baggage?

您的行李中有危险物品吗？

A: No, there aren't any dangerous goodsor any fragile articles. How much do Ihave to pay?

没有危险品和易碎品。我需要付多少钱？

二、客房服务基本对话：

房间太暗，要求换灯

A: Good evening. What can I do for you?

晩上好，我能为您做些什么？

B: Yes. The light in this room istoodim.Please get me a brighter one.

是的。这房间里的灯光太暗了。请给我换个亮点的。

A: Certainly. Do you mind if I moveyourthings?

当然可以。我动一下您的东西可以吗？

B:Oh, no. Go ahead.

哦，可以，你动吧。

A:Thank you...How is the light now?

谢谢……现在怎么样?

B:It's much better now. Thank you.

比原来亮多了，谢谢。

叫醒服务

A:Room service，how can I help？

您好客房服务，有什么需要为您服务的？

B: I need a wake-up call tomorrowat7:30.

请明天早上6点半用电话叫醒我。

A: Sure. What's your room number，please?

可以，您的房间号码是多少？

B:It’s 6001.

6001

请求加床

A：May Ihave anextra bed put in my room tonight? A friend is coming to visit.

请问今晩我的房间里能否附加一张床？有一位朋友来访。

B：I'llcheck tosee if we have one available.

让我检查一下是否有一张空床。

B:Yes, we have an extra bed. Howeverwewill have to charge you RMB100 extra for the additional bed, is that OK?

是的，我们现在有多余的床，但是将会收您100元加床费，可以么？

A: OK, I see. Could you help me senditto my room? It’s 6001.

好的我知道了请把它送到我的房间，6001.

B: Sure, we will send it as soonaspossible... Here’s the extra bed. Where would you like it?

没问题，我们会尽快为您送达...这是附加的床，请问要放在哪里？

A: Over there by the window.

请放在那边窗户旁边。

B: Okay.

好的。

洗衣服务

A： GuestRoom Services.Can I help you?

客房服务。要我帮忙吗？

I have some shirts thatneedlaundering,and I'd like my suit pressed.

我有几件衣服要洗，我的西服也需要熨一下。

A: We can have it dry cleaned andbackto you in one hour. Is that early madam?

我们可以干洗，一小时后给您送去。那样来得及吗，夫人？

B: Oh yes, we're not leaving until7:30.

噢，来得及。我们7点半才走。

A: I'll send someone up in the nextfiveminutes to pick up the dress madam.

5分钟之内我派人来取衣服，夫人。

打扫房间

A：I'dlike to havemy room cleaned. Would you please send a maid here right now?

我想请人打扫下我的房间,能叫个服务员过来吗？

B：OK.Someone willbe there right away.

好的，马上就到。

生活在继续，旅行永相随！